Factors Influencing Trust in Smart City Services - Inria - Institut national de recherche en sciences et technologies du numérique
Communication Dans Un Congrès Année : 2019

Factors Influencing Trust in Smart City Services

Dmitrii Trutnev
  • Fonction : Auteur
  • PersonId : 1027856
Lyudmila Vidiasova
  • Fonction : Auteur
  • PersonId : 1027887

Résumé

The introduction of Smart City technologies is aimed at creating various types of public values, including operational, political and social values. One of the basic values created by the Smart City is the increase in trust by its stakeholders. Trust is often considered as one of the most important factors contributing to the success of Smart Cities. The level of trust affects the interactions between actors, which is the basis for the successful development of a Smart City. Interaction is needed the generation of the required public values. Therefore, it is important to know the sources of trust and the degree of their presence in the city turned into a smart one. This paper describes one of the recent studies of trust factors done within the framework of the “Smart St. Petersburg” development project. The findings show that the willingness to participate in the Smart City’s strategy development discussion and its development plans co-creation highly depends on the willingness to trust municipal authorities and the familiarity with the Smart City’s solutions from around the world.

Mots clés

Fichier principal
Vignette du fichier
485030_1_En_27_Chapter.pdf (284.62 Ko) Télécharger le fichier
Origine Fichiers produits par l'(les) auteur(s)
Loading...

Dates et versions

hal-02445813 , version 1 (20-01-2020)

Licence

Identifiants

Citer

Dmitrii Trutnev, Lyudmila Vidiasova. Factors Influencing Trust in Smart City Services. 18th International Conference on Electronic Government (EGOV), Sep 2019, San Benedetto del Tronto, Italy. pp.353-365, ⟨10.1007/978-3-030-27325-5_27⟩. ⟨hal-02445813⟩
110 Consultations
159 Téléchargements

Altmetric

Partager

More