Information gain in sociotechnical systems - Inria - Institut national de recherche en sciences et technologies du numérique Access content directly
Conference Papers Year : 2018

Information gain in sociotechnical systems


Communication issues persist in sociotechnical systems with functioning communication equipment, prompting researchers and practitioners alike to bemoan the absence of information sharing. Computer scientists envision a broadly accessible virtual display, but lack the principles for selecting, formatting and organizing content to make it useful. We argue that what is needed is information rather than data, and that situating data in context is key to the provision of information. Documentation of information exchange issues in real crisis management is quite superficial, generally pointing to conclusions without any supporting data. Using documentation of the Deepwater Horizon Accident in 2010, we suggest three requirements for the design of computationally supported information exchange: 1) computational support to distribute distilled information, not low-level data, 2) a computationally accessible, current plan to provide context to guide the routing of information to interested parties and 3) a means to detect and elevate newly relevant, but formerly suppressed detail.
Fichier principal
Vignette du fichier
1597_BeatriceLinot_etal2018.pdf (595.48 Ko) Télécharger le fichier
Origin : Files produced by the author(s)

Dates and versions

hal-01823245 , version 1 (25-06-2018)


  • HAL Id : hal-01823245 , version 1


Béatrice Linot, Jérôme Dinet, François Charoy, Valerie Shalin. Information gain in sociotechnical systems. ISCRAM 2018 - 15th International Conference on Information Systems for Crisis Response and Management, May 2018, Rochester, United States. pp.764-777. ⟨hal-01823245⟩
158 View
135 Download


Gmail Facebook X LinkedIn More