Journal Articles
European Journal of Operational Research
Year : 2016
Bruno Tuffin : Connect in order to contact the contributor
https://inria.hal.science/hal-01399541
Submitted on : Saturday, November 19, 2016-1:52:01 PM
Last modification on : Friday, March 24, 2023-2:53:03 PM
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Rouba Ibrahim, Pierre L'Ecuyer, Haipeng Shen, Mamadou Thiongane. Inter-Dependent, Heterogeneous, and Time-Varying Service-Time Distributions in Call Centers. European Journal of Operational Research, 2016, 250, pp.480-492. ⟨10.1016/j.ejor.2015.10.017⟩. ⟨hal-01399541⟩
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