Collaborative model for customer request ordering: research and selection of substitute suppliers
Abstract
In this paper, we propose supplier research protocol and decision tools for supplier selection. The architecture of the negotiation and decision making is supported by a multi agent system and uses mixed integer programming models and solvers. The supply chain is composed by autonomous enterprises. Each enterprise must reach, in the same time, local and global goals. The research protocol is implemented in a virtual agent “Tier Negotiator Agent (TNA)” implanted in each tier of the supply chain, which provides human decision makers with data tables and suggests them to follow some directives. One TNA is activated each time a customer does not find sufficiently components for covering its needs and the protocol can activate TNA of upstream tiers.
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