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Conference Papers Year : 2003

Contextual online help design: Questioning research practice

Abstract

A research methodology is presented that combines empirical observation and experimental assessment with a view to gaining knowledge on human cognitive strategies during face-to-face interaction and evaluating the elicited strategies in the context of human-computer interaction. How this approach can be implemented effectively is illustrated by a brief summary of its application to the design and ergonomic evaluation of a simulated contextual online help system implementing human experts' help strategies. || Une méthode de recherche combinant observation et expérimentation (évaluation) est présentée. Elle permet d'acquérir des connaissances sur les stratégies cognitives humaines utilisées dans des situations de communication face à face, d'appliquer les conna
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Dates and versions

inria-00107726 , version 1 (19-10-2006)

Identifiers

  • HAL Id : inria-00107726 , version 1

Cite

Antonio Capobianco. Contextual online help design: Questioning research practice. Satellite Workshop 'Selecting best practice research methods for HCI: beyond fashion statements' - 10th International Conference on Human-Computer Interaction 2003 - HCI International 2003, Ray Adams and Pat Langdon, 2003, Limin-Hersonissos, Crête, Greece. 2 p. ⟨inria-00107726⟩

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