Fine-grained process modelling for collaborative work support
Abstract
The general objective of the project is to build a process-centred environment kernel, providing assistance and active guidance to its users. Thanks to an hybrid approach of process modelling, both task-oriented at a coarse grain level, and decision-oriented at a fine grain level, it can be customized to support a broad range of collective design activities. The concept of issue is central to the modelling approach, both on the design side, for decision-oriented modelling of creative activities, and on the cooperation side, for modelling collective conflict resolution tasks. The paper reports some initial experiences with the current prototype (CPCE), customized for supporting collective code inspections. This experiment demonstrates the concrete feasibility of the approach.