Virtual Staff - Software Tool for Cooperative Work in a Health Care Network
Abstract
In the context of knowledge management for a healthcare network, we have developed a software tool called Virtual Staff enabling a cooperative diagnosis by network actors, visualization of their collective reasoning and preparation of repository of patient records which will be reused for decision support for new patient cases. This virtual staff relies on a medical ontology and enables users to cooperative building of graphs based on the SOAP (Subjective, Objective, Assessment, Plan) model used in medical community and on the QOC (Questions, Option, Criteria) model used by CSCW community for support to design rationale and decision-making support.
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