Business Process Digitalization Tracking and Monitoring: An Heuristic Software-Based Approach
Résumé
In this paper, we introduce a software-based heuristic approach for scoring the grade of digitalization for business processes modeled in BPMN: The DigiTrack tool. Our tool enables the measurement of the digitalization maturity of a business process by calculating scores for each task. This new method is shown though a case study with a simplified check in process at airport.
Domaines
Informatique [cs]Origine | Fichiers produits par l'(les) auteur(s) |
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