Business Process Digitalization Tracking and Monitoring: An Heuristic Software-Based Approach - Inria - Institut national de recherche en sciences et technologies du numérique
Communication Dans Un Congrès Année : 2022

Business Process Digitalization Tracking and Monitoring: An Heuristic Software-Based Approach

Résumé

In this paper, we introduce a software-based heuristic approach for scoring the grade of digitalization for business processes modeled in BPMN: The DigiTrack tool. Our tool enables the measurement of the digitalization maturity of a business process by calculating scores for each task. This new method is shown though a case study with a simplified check in process at airport.
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hal-04768965 , version 1 (06-11-2024)

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Selver Softic, Daniel Resanovic, Egon Lüftenegger. Business Process Digitalization Tracking and Monitoring: An Heuristic Software-Based Approach. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2022, Gyeongju, South Korea. pp.165-170, ⟨10.1007/978-3-031-16411-8_21⟩. ⟨hal-04768965⟩
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