Work-From-Home Performance During the Pandemic: How Technology Availability Moderates Job Role, Stress and Family-Work Conflict - Inria - Institut national de recherche en sciences et technologies du numérique Accéder directement au contenu
Communication Dans Un Congrès Année : 2022

Work-From-Home Performance During the Pandemic: How Technology Availability Moderates Job Role, Stress and Family-Work Conflict

Résumé

Employees working from home (WFH) during the COVID-19 pandemic turned to an array of information and communications technologies (ICT) to support at-home job performance. This study documents the role of ICT in enabling these workers and managers to abruptly transition to WFH and explores the barriers and challenges they faced in working remotely. The goal of the study is to address the research question: How did ICT availability affect the relationship between personal work environment factors (i.e., job role, stress, and family-work conflict) and job performance while WFH due to the onset of the COVID-19 pandemic? We also report on how workers adjusted their ICT usage (hardware, software and Internet access) when moving to remote work. We then compare workers’ ICT usage, job performance, and personal stressors across manager and non-manager roles. Our findings from survey responses from 545 workers in 36 countries record a range of personal and professional challenges employees faced when forced to WFH, including whether employer ICT support has successfully met their needs. Our findings will inform employer efforts to establish new WFH policies.
Fichier sous embargo
Fichier sous embargo
0 4 15
Année Mois Jours
Avant la publication
mercredi 1 janvier 2025
Fichier sous embargo
mercredi 1 janvier 2025
Connectez-vous pour demander l'accès au fichier

Dates et versions

hal-04666788 , version 1 (02-08-2024)

Licence

Identifiants

Citer

Jane Fedorowicz, Safa’a Abujarour, Haya Ajjan, Dawn Owens. Work-From-Home Performance During the Pandemic: How Technology Availability Moderates Job Role, Stress and Family-Work Conflict. International Working Conference on Transfer and Diffusion of IT (TDIT), Jun 2022, Maynooth, Ireland. pp.226-248, ⟨10.1007/978-3-031-17968-6_18⟩. ⟨hal-04666788⟩
0 Consultations
0 Téléchargements

Altmetric

Partager

Gmail Mastodon Facebook X LinkedIn More