The Use of a User-Centric Smart Mobile Application Prototype for Supporting Safety and Security in a City: A Design Science Method - Inria - Institut national de recherche en sciences et technologies du numérique
Communication Dans Un Congrès Année : 2022

The Use of a User-Centric Smart Mobile Application Prototype for Supporting Safety and Security in a City: A Design Science Method

Maxine Mathijssen
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  • PersonId : 1389208
Maureen Tanner
  • Fonction : Auteur
  • PersonId : 1389209

Résumé

Cities are the drivers of innovation, growth, and change, and are rapidly expanding, especially in Africa. Cape Town is one of those cities, with high urbanization rates and persisting crime levels. There is a need to design ‘smart’ ways of growth which includes facilitating a safe and secure city for citizens. This study focuses on smart city initiatives in Cape Town, placing citizens at the center of the development process. Crowdsourcing techniques are utilized to develop a smart mobile application prototype that focuses on enhancing community engagement, resilience and increased perceived feelings of safety and security for citizens. The study uses a Design Science Research method with Cape Town citizens as the main stakeholders, to propose an artifact based on their wishes and needs with regards to safety and security in the city.
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Dates et versions

hal-04601145 , version 1 (05-06-2024)

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Maxine Mathijssen, Maureen Tanner. The Use of a User-Centric Smart Mobile Application Prototype for Supporting Safety and Security in a City: A Design Science Method. 17th International Conference on Social Implications of Computers in Developing Countries (ICT4D), May 2022, Lima, Peru. pp.270-294, ⟨10.1007/978-3-031-19429-0_17⟩. ⟨hal-04601145⟩
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