Value Stream Mapping for Knowledge Work: A Study from Project-Based Engineering-To-Order Organization - Inria - Institut national de recherche en sciences et technologies du numérique
Communication Dans Un Congrès Année : 2021

Value Stream Mapping for Knowledge Work: A Study from Project-Based Engineering-To-Order Organization

Daria Larsson
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  • PersonId : 1172323
Arne Gildseth
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R. Ratnayake
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  • PersonId : 991390

Résumé

This paper presents a tailor-made value stream mapping (VSM) methodology for engineering projects with a focus on knowledge work. The VSM is a lean-management method for analyzing value-adding processes through material and information flow mapping. The tool helps organizations to reduce engineering hours, lower project costs and improve project margins. A documented systematic procedure for VSM for an office environment has been identified in the literature; however, there is no universal approach regarding a VSM methodology for knowledge work, specifically engineering design. This paper addresses these issues, by proposing a systematic procedure for conducting VSM for engineering design projects, along with a case study. First, the manuscript describes the examples of VSM attempts in knowledge work reported in the literature. Next, it demonstrates a case study, conducted in a project-based engineering-to-order (ETO) organization, where the main goal was to identify waste through a current project value stream map (CPVSM). Based on the findings, a future project value stream map (FPVSM) was developed and is presented in the article.
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hal-03806507 , version 1 (07-10-2022)

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Daria Larsson, Arne Gildseth, R. Ratnayake. Value Stream Mapping for Knowledge Work: A Study from Project-Based Engineering-To-Order Organization. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2021, Nantes, France. pp.345-353, ⟨10.1007/978-3-030-85910-7_36⟩. ⟨hal-03806507⟩
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