The environment dynamism of the modern era is fostering the spreading of lean in every industry. Followed by the demonstrated benefits of the lean principles in operational performances many companies have taken the leap. Nonetheless, beyond the manufacturing and mass production industries, the dissemination of lean has a long road ahead yet. Logistic and warehousing activities form part of this group, and authors agree about the limited contribution in the literature. For this reason and considering the necessity of the current era for constant optimization of the activities, increasing attention on warehousing is important. The purpose of this article is to illustrate an empirical performance of how lean is applied to the context of a logistic service provider distinguished by flexible solutions. The continuous improvement story exploits the A3 framework for building the problem solving.