Analysing ERP Implementations from Organizational Change Perspective: An Exploratory Study - Inria - Institut national de recherche en sciences et technologies du numérique
Communication Dans Un Congrès Année : 2020

Analysing ERP Implementations from Organizational Change Perspective: An Exploratory Study

Résumé

This study examines the impact of organisational change management on the outcome of digital transformation initiatives such as ERP implementation. The organisation’s processes change to align with the best practices being brought on by the ERP system. The study examines the initiatives taken to manage such organisational changes during digital transformation and its impact on success of the project. A review of literature in the area of organisation change and digital transformation was conducted to explore the theoretical background. Further in-depth interviews of organisation leaders and industry practitioners involved in digital transformation were collected. Analysis of the data shows that organisations need to plan for continuous evaluation of the need for managing change for a successful digital transformation. A structured approach to the assessment of benefits before and after the change is essential. Implications for change practitioners and ERP implementation managers are discussed.
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hal-03744820 , version 1 (03-08-2022)

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S. Raja, Nidheesh Joseph, Abhishek Totawar. Analysing ERP Implementations from Organizational Change Perspective: An Exploratory Study. International Working Conference on Transfer and Diffusion of IT (TDIT), Dec 2020, Tiruchirappalli, India. pp.674-678, ⟨10.1007/978-3-030-64861-9_58⟩. ⟨hal-03744820⟩
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