Expanding Beyond Technology-Driven Factors: IoT for Smart City Services
Résumé
Understanding the gaps in promoting the communal or societal benefits of the technology will facilitate the planning organization and technology designer to decide how the technology can be diffused into the market to best meet the expectation of the user and the organization. This study argues that the service user-centric technology adoption in smart cities namely online participatory technologies (OPT) should expand beyond technology-driven factors to explore the effect of personality-belief based factors. Individual-level behavior generated from people connectedness with human, society and environment are important to understand the influence of user’s social personality belief on technology adoption and continuous usage. This study extends the existing research on technology adoption to reveals the importance of social personality belief fundamentals for the adoption of Internet of Things (IoT) in the interest of creating citizen-centric services in smart cities. Systematic review studies conducted to identify the factors that drive IoT adoption and to reveal the challenges in diffusing the technology in the context of smart cities. We propose a methodological solution to explore structural patterns of the citizen’s relationship within the groups, for the organization to create opportunities to exploit the social personality factors for technology adoption and usage purpose.
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