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Communication Dans Un Congrès Année : 2021

Artificial Intelligence and the Evolution of Managerial Skills: An Exploratory Study

Laurent Giraud
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Ali Zaher
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Résumé

This article investigates how the rise of Artificial Intelligence (AI) in organizations may affect managerial skills. We conducted qualitative and semi-structured interviews of 40 experts around the world who work with AI in a variety of disciplines and sectors. Using thematic content analysis on the data, we identify the trends showing how AI may replace, augment, or not affect managerial skills. In addition, our results highlight the technical and non-technical skills that managers should develop for successful implementation of AI. This study contributes to the scholarship in its depiction of these trends and in its empirical exploration of the links between managerial skills and AI. We also supplement existing taxonomies of managerial skills, provide future research proposals, and discuss the theoretical as well as the practical implications of our study.
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hal-03648110 , version 1 (21-04-2022)

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Laurent Giraud, Ali Zaher, Selena Hernandez, Akram Al Ariss. Artificial Intelligence and the Evolution of Managerial Skills: An Exploratory Study. 20th Conference on e-Business, e-Services and e-Society (I3E), Sep 2021, Galway, Ireland. pp.307-317, ⟨10.1007/978-3-030-85447-8_27⟩. ⟨hal-03648110⟩
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