Knowledge Transfer in Practice - A Socio-technical System for the Transition in Outsourcing - Inria - Institut national de recherche en sciences et technologies du numérique Access content directly
Conference Papers Year :

Knowledge Transfer in Practice - A Socio-technical System for the Transition in Outsourcing

Abstract

This paper argues that knowledge transfer is a key of success of an outsourced Information System Development. In this study we investigated the role of a Socio-Technical System for managing different types of knowledge in the transition stage of an outsourced information system development (OISD). In the transition stage the outgoing service provider transfers the project to an incoming one. Transferring the project means transferring not only materials (documents and code) but also knowledge. The socio-technical system permitted us to provide good practices for the transition stage and a tool built from scratch, one that would have the required flexibility and still be user friendly. We discuss observed effects and limitations of our Socio-Technical System.
Not file

Dates and versions

hal-01775358 , version 1 (24-04-2018)

Identifiers

Cite

Malika Grim-Yefsah, Jérôme Diaz. Knowledge Transfer in Practice - A Socio-technical System for the Transition in Outsourcing. International Conference on Knowledge Management and Information Sharing, Oct 2012, Barcelona, France. ⟨10.5220/0004170002230228⟩. ⟨hal-01775358⟩
5 View
0 Download

Altmetric

Share

Gmail Facebook Twitter LinkedIn More