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Conference Papers Year : 2017

RemindMe: Plugging a Reminder Manager into Email for Enhancing Workplace Responsiveness

Casey Dugan
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  • PersonId : 1018451
Aabhas Sharma
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  • PersonId : 1026179
Michael Muller
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  • PersonId : 1026180
Di Lu
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  • PersonId : 1026181
Michael Brenndoerfer
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  • PersonId : 1026182
Werner Geyer
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  • PersonId : 1018455

Abstract

Reminding others to do something or bringing something to someone’s attention by sending reminders is common in the workplace. Our goal was to create a system to reduce the cognitive overhead for employees to manage their email, specifically the incoming and outgoing requests with their colleagues and others. We build on prior research on social request management, interruptions, and cognitive psychology in the design of such a system that includes an email reminder creation algorithm, with a built-in learning mechanism for improving such reminders over time, and a reminder delivery user interface. The system is delivered to users through a browser plugin, allowing it to be built on top of an existing web-based email system within an enterprise.
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hal-01678448 , version 1 (09-01-2018)

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Casey Dugan, Aabhas Sharma, Michael Muller, Di Lu, Michael Brenndoerfer, et al.. RemindMe: Plugging a Reminder Manager into Email for Enhancing Workplace Responsiveness. 16th IFIP Conference on Human-Computer Interaction (INTERACT), Sep 2017, Bombay, India. pp.392-401, ⟨10.1007/978-3-319-67684-5_24⟩. ⟨hal-01678448⟩
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