On the Move to Business-Driven Alignment of Service Monitoring Requirements - Inria - Institut national de recherche en sciences et technologies du numérique Access content directly
Conference Papers Year : 2011

On the Move to Business-Driven Alignment of Service Monitoring Requirements

Patrício De Alencar Silva
  • Function : Author
  • PersonId : 1014357
Hans Weigand
  • Function : Author
  • PersonId : 1012523

Abstract

Current service monitoring capabilities have been not designed in alignment with business needs. We argue that service monitoring should be primarily thought of as an economic concern, with proper needs being elicited on the business strategy level and further drilled down to process and IT services management layers. Monitoring needs and capabilities should be designed independently from each other and exposed as abstract monitoring interfaces for matchmaking. This allows for treating monitoring as a service, with more flexibility and adaptability to fulfill specific business needs.
Fichier principal
Vignette du fichier
978-3-642-19680-5_10_Chapter.pdf (257.54 Ko) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

hal-01572099 , version 1 (04-08-2017)

Licence

Attribution

Identifiers

Cite

Patrício De Alencar Silva, Hans Weigand. On the Move to Business-Driven Alignment of Service Monitoring Requirements. 3rd IFIP Working Conference on Enterprise Interoperability (IWEI), Mar 2011, Stockholm, Sweden. pp.103-117, ⟨10.1007/978-3-642-19680-5_10⟩. ⟨hal-01572099⟩
89 View
41 Download

Altmetric

Share

Gmail Facebook X LinkedIn More