Library Usability in Higher Education: How User Experience Can Form Library Policy - Inria - Institut national de recherche en sciences et technologies du numérique Access content directly
Conference Papers Year : 2013

Library Usability in Higher Education: How User Experience Can Form Library Policy

Alison Wiles
  • Function : Author
  • PersonId : 1001006
Stephen Roberts
  • Function : Author
  • PersonId : 1001007
José Abdelnour-Nocera
  • Function : Author
  • PersonId : 989551

Abstract

The university library is a large socio-technical system with a vital part to play in university life. It has been described as “the social and intellectual heart of campus”, with users now able to make use of both the digital and physical aspects of their library. Based on case studies in UK university libraries, this study aims to find out how and to what extent user experience forms part of university library policy, and how it can effectively be incorporated into it. Staff interviews and researcher-administered questionnaires with library users on campus will show the areas where usability issues occur and the gap between users’ experiences and expectations of using libraries. These together with analysis of library policies will aim to suggest the factors that a user experience policy should cover.
Fichier principal
Vignette du fichier
978-3-642-41145-8_12_Chapter.pdf (244.46 Ko) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

hal-01463369 , version 1 (09-02-2017)

Licence

Attribution

Identifiers

Cite

Alison Wiles, Stephen Roberts, José Abdelnour-Nocera. Library Usability in Higher Education: How User Experience Can Form Library Policy. 3rd Human Work Interaction Design (HWID), Dec 2012, Copenhagen, Denmark. pp.139-149, ⟨10.1007/978-3-642-41145-8_12⟩. ⟨hal-01463369⟩
318 View
255 Download

Altmetric

Share

Gmail Facebook X LinkedIn More