Using “Yams” for Enterprise Knowledge Sharing among Knowledge Workers from the Perspective of a Task Categorisation-Knowledge Sharing Systems Fit - Inria - Institut national de recherche en sciences et technologies du numérique Access content directly
Conference Papers Year : 2014

Using “Yams” for Enterprise Knowledge Sharing among Knowledge Workers from the Perspective of a Task Categorisation-Knowledge Sharing Systems Fit

Abstract

Emerging digital technologies play a key role in the development of enterprises. Their uses demand a transition on the part of knowledge workers, however. Web 2.0 is an emerging communication technology that supports collaborative knowledge sharing in corporate learning paradigms, changing tailor-made, expensive and high learning curve digital systems to simple but well-accepted ones [1, 2]. These platforms revolutionise how participants share, communicate and create knowledge in a corporate setting [3]. The use of Web 2.0 to support Knowledge Sharing (KS) has been extensively investigated [4, 5]. Studies that use a task-technology fit model on systems such as decision support [6] and eLearning [7] demonstrate that a good fit between tasks and digital technologies is able to improve performance of knowledge workers. This research reports the outcomes on the fit between task categorization and knowledge sharing systems. The task categories and Web 2.0 functions used in knowledge sharing practices were consistent. The outcomes highlighted that intuitive design, ease of use and a low learning curve were able to elicit both tacit and explicit organizational knowledge. Text analysis demonstrated that new knowledge was created, exchanged and shared. The study concluded that knowledge sharing activity and the fit between Web 2.0 functions and task categories were consistent and significant.
Fichier principal
Vignette du fichier
978-3-662-45770-2_17_Chapter.pdf (4 Ko) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

hal-01342701 , version 1 (06-07-2016)

Licence

Attribution

Identifiers

Cite

Tong-Ming Lim, Angela Siew-Hoong Lee. Using “Yams” for Enterprise Knowledge Sharing among Knowledge Workers from the Perspective of a Task Categorisation-Knowledge Sharing Systems Fit. IFIP Conference on Information Technology in Educational Management (ITEM) and IFIP Conference on Key Competencies for Educating ICT Professionals (KCICTP), Jul 2014, Potsdam, Germany. pp.190-204, ⟨10.1007/978-3-662-45770-2_17⟩. ⟨hal-01342701⟩
73 View
535 Download

Altmetric

Share

Gmail Facebook X LinkedIn More