Usability Heuristics and Qualitative Indicators for the Usability Evaluation of Touch Screen Ventilator Systems
Résumé
A ventilator system provides respiratory support to
critically ill patients in the Intensive Care Unit. Increasing
complexity in the user interface, features and functionalities of
ventilator systems can cause medical errors and cost the life of a
patient. Therefore, the usability of ventilator systems is most crucial
to ensure patient safety. We have evolved a specialized set of
heuristics combined with objectively defined usability indicators for
the usability evaluation of touch screen based ventilator systems. Our
study presents the heuristic evaluation of three touch screen based
ventilator systems manufactured by three different companies. The
heuristic evaluation has been performed by four different usability
evaluators to ensure the reliability of heuristics proposed in this
paper. The specialized set of heuristics linked with user interface
components and the objectively defined usability indicators are found
more reliable in identifying specific usability problems of ventilator
systems.
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