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Conference Papers Year : 2020

Articulating Experience: Reflections from Experts Applying Micro-Phenomenology to Design Research in HCI

Abstract

Third wave HCI initiated a slow transformation in the methods of UX research: from widely used quantitative approaches to more recently employed qualitative techniques. Articulating the nuances, complexity, and diversity of a user's experience beyond surface descriptions remains a challenge within design. One qualitative method-micro-phenomenology-has been used in HCI/Design research since 2001. Yet, no systematic understanding of micro-phenomenology has been presented, particularly from the perspective of HCI/Design researchers who actively use it in design contexts. We interviewed 5 HCI/Design experts who utilize micro-phenomenology and present their experiences with the method. We illustrate how this method has been applied by the selected experts through developing a practice, and present conditions under which the descriptions of the experience unfold, and the values that this method can provide to HCI/Design field. Our contribution highlights the value of micro-phenomenology in articulating the experience of designers and participants, developing vocabulary for multi-sensory experiences, and unfolding embodied tacit knowledge.
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Dates and versions

hal-03121082 , version 1 (26-01-2021)

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Mirjana Prpa, Sarah Fdili-Alaoui, Thecla Schiphorst, Philippe Pasquier. Articulating Experience: Reflections from Experts Applying Micro-Phenomenology to Design Research in HCI. CHI '20 - CHI Conference on Human Factors in Computing Systems, Apr 2020, Honolulu HI USA, United States. pp.1-14, ⟨10.1145/3313831.3376664⟩. ⟨hal-03121082⟩
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