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Journal Articles International Journal of Emergency Management Year : 2006

Engineering effective cooperation and communication: a bottom-up approach

Abstract

Current research in crisis management research tends to overemphasise formal organisational modes and does not adequately support ground level teams. Following a case study, we identify five main problems experienced by rescuers at the start of an emergency intervention. The work shows a clear need to focus research on ground level communication and local coordination activities and to develop flexible communication tools and flexible coordination structures. We argue that robustness, flexibility and self-organisation are key issues in designing emergency communication systems. We give two simple examples of communication tools that can support flexible and robust communications.
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Dates and versions

hal-00952214 , version 1 (27-02-2014)

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Julie Dugdale, Sandrine Darcy, Bernard Pavard. Engineering effective cooperation and communication: a bottom-up approach. International Journal of Emergency Management, 2006, 3 (1), pp.58-65. ⟨10.1504/IJEM.2006.010281⟩. ⟨hal-00952214⟩
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