Human-Centric Process-Aware Information Systems (HC-PAIS) - Inria - Institut national de recherche en sciences et technologies du numérique Access content directly
Preprints, Working Papers, ... Year : 2012

Human-Centric Process-Aware Information Systems (HC-PAIS)


Process-Aware Information Systems (PAIS) support organizations in managing and automating their processes. A full automation of processes is in particular industries, such as service-oriented markets, not practicable. The integration of humans in PAIS is necessary to manage and perform processes that require human capabilities, judgments and decisions. A challenge of interdisciplinary PAIS research is to provide concepts and solutions that support human integration in PAIS and human orientation of PAIS in a way that provably increase the PAIS users' satisfaction and motivation with working with the Human-Centric Process Aware Information System (HC-PAIS) and consequently influence users' performance of tasks. This work is an initial step of research that aims at providing a definition of Human-Centric Process Aware Information Systems (HC-PAIS) and future research challenges of HC-PAIS. Results of focus group research are presented.

Dates and versions

hal-00761008 , version 1 (04-12-2012)



Sonja Kabicher-Fuchs, Stefanie Rinderle-Ma, Jan Recker, Marta Indulska, Francois Charoy, et al.. Human-Centric Process-Aware Information Systems (HC-PAIS). 2012. ⟨hal-00761008⟩
320 View
0 Download



Gmail Facebook X LinkedIn More