Mediating Interaction Between Healthcare Professionals and Patients with a Dual-Sided Tablet
Résumé
We present and evaluate a functional prototype of a dual-sided tablet, where the back of the tablet presents complementary information to a patient during a medical consultation. Handheld tablet computers are nowadays part of the standard toolkit used by healthcare professionals, however, rather than supporting the interaction between the two parties, the device usage may create a communication barrier. Evaluation of the dual-sided tablet by healthcare workers and via an on online survey revealed that both groups considered the concept beneficial. Display of information on the medication, treatment timeline, and vital measurements (e.g. blood pressure, heart rate and temperature) on the patient side of the tablet were most valued. Additionally, patients felt increased assurance that their basic information was correct.
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