Differences That Matter: In-Clinic Communication Challenges - Inria - Institut national de recherche en sciences et technologies du numérique Accéder directement au contenu
Communication Dans Un Congrès Année : 2017

Differences That Matter: In-Clinic Communication Challenges

Résumé

We provide an integrated view of patients' and clinicians' perspectives on the communication challenges faced when patients present their medical issues to the clinicians. By combining the results of a literature review from both the HCI and medical literature with the results of clinician interviews explicitly about in-clinic communication issues, we are able to offer a more complete picture of these crucial in-clinic communication challenges. We discuss similarities and subtle but important differences between patients' and clinicians' perspectives. While patients and clinicians are often talking about the same issue, we found that they differ considerably in opinion and attitude. Drawing upon these subtle yet significant differences and ideas raised by the interviewed clinicians, we offer research suggestions for the design of future in-clinic communication tools.
Fichier principal
Vignette du fichier
2017_PH_doctor_patient-ph-paper.pdf (272.02 Ko) Télécharger le fichier
Origine : Fichiers produits par l'(les) auteur(s)
Loading...

Dates et versions

hal-01587990 , version 1 (14-09-2017)

Identifiants

  • HAL Id : hal-01587990 , version 1

Citer

Fateme Rajabiyazdi, Charles Perin, Jo Vermeulen, Haley Macleod, Diane Gromala, et al.. Differences That Matter: In-Clinic Communication Challenges. Proceedings of the International Conference on Pervasive Computing Technologies for Healthcare, May 2017, Barcelona, Spain. ⟨hal-01587990⟩
70 Consultations
236 Téléchargements

Partager

Gmail Facebook X LinkedIn More