A Maturity Model to Promote the Performance of Collaborative Business Processes - Inria - Institut national de recherche en sciences et technologies du numérique
Communication Dans Un Congrès Année : 2016

A Maturity Model to Promote the Performance of Collaborative Business Processes

Résumé

Maturity models help organizations to measure the quality of their processes. These models are able to indicate how excellent business processes (BP) can perform and how organizations can reach the expected and higher performance. Maturity models aim at assessing and improving the capabilities, i.e., skills or competences, of business processes. However, finding the most appropriate maturity model is not an easy task especially for practitioners in manufacturing industry. Hence, the purpose of this paper is to critically propose a maturity model for the Collaborative Business Process (CBP) in a Service Oriented Architecture (SOA). We observed in the literature a lack of the evolution maturity over the time and its impact on the business process performance.
Fichier principal
Vignette du fichier
421082_1_En_11_Chapter.pdf (462.53 Ko) Télécharger le fichier
Origine Fichiers produits par l'(les) auteur(s)
Loading...

Dates et versions

hal-01377433 , version 1 (07-10-2016)

Licence

Identifiants

Citer

Maroua Hachicha, Néjib Moalla, Muhammad Fahad, Yacine Ouzrout. A Maturity Model to Promote the Performance of Collaborative Business Processes. 12th IFIP International Conference on Product Lifecycle Management (PLM 2015), Oct 2015, Doha, Qatar. pp.112-124, ⟨10.1007/978-3-319-33111-9_11⟩. ⟨hal-01377433⟩
103 Consultations
224 Téléchargements

Altmetric

Partager

More