<?xml version="1.0" encoding="utf-8"?>
<TEI xmlns="http://www.tei-c.org/ns/1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:hal="http://hal.archives-ouvertes.fr/" xmlns:gml="http://www.opengis.net/gml/3.3/" xmlns:gmlce="http://www.opengis.net/gml/3.3/ce" version="1.1" xsi:schemaLocation="http://www.tei-c.org/ns/1.0 http://api.archives-ouvertes.fr/documents/aofr-sword.xsd">
  <teiHeader>
    <fileDesc>
      <titleStmt>
        <title>HAL TEI export of hal-01589099</title>
      </titleStmt>
      <publicationStmt>
        <distributor>CCSD</distributor>
        <availability status="restricted">
          <licence target="https://creativecommons.org/publicdomain/zero/1.0/">CC0 1.0 - Universal</licence>
        </availability>
        <date when="2026-05-21T15:09:31+02:00"/>
      </publicationStmt>
      <sourceDesc>
        <p part="N">HAL API Platform</p>
      </sourceDesc>
    </fileDesc>
  </teiHeader>
  <text>
    <body>
      <listBibl>
        <biblFull>
          <titleStmt>
            <title xml:lang="en">The eGovernment Services Delivery of the Italian Municipalities</title>
            <author role="aut">
              <persName>
                <forename type="first">Davide</forename>
                <surname>Arduini</surname>
              </persName>
              <email type="md5">664d8dc040f908317cd45ec440bf6fa6</email>
              <email type="domain">uniurb.it</email>
              <idno type="idhal" notation="numeric">1016604</idno>
              <idno type="halauthorid" notation="string">1224313-1016604</idno>
              <affiliation ref="#struct-415100"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Antonello</forename>
                <surname>Zanfei</surname>
              </persName>
              <email type="md5">444fbdcf2222e35b125ccc3a926650c1</email>
              <email type="domain">uniurb.it</email>
              <idno type="idhal" notation="numeric">1016605</idno>
              <idno type="halauthorid" notation="string">887383-1016605</idno>
              <affiliation ref="#struct-415100"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Mario</forename>
                <surname>Denni</surname>
              </persName>
              <email type="md5">33bae115354a6c24981d70c1b9ad854a</email>
              <email type="domain">agcm.it</email>
              <idno type="idhal" notation="numeric">1016606</idno>
              <idno type="halauthorid" notation="string">1224314-1016606</idno>
              <affiliation ref="#struct-506804"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Gerolamo</forename>
                <surname>Giungato</surname>
              </persName>
              <email type="md5">2944116048a3d7b2514884f7591f3d51</email>
              <email type="domain">istat.it</email>
              <idno type="idhal" notation="numeric">1016607</idno>
              <idno type="halauthorid" notation="string">1224315-1016607</idno>
              <affiliation ref="#struct-16135"/>
            </author>
            <editor role="depositor">
              <persName>
                <forename>Hal</forename>
                <surname>Ifip</surname>
              </persName>
              <email type="md5">2073ac78024b6e13f2714db96e9b1e63</email>
              <email type="domain">inria.fr</email>
            </editor>
          </titleStmt>
          <editionStmt>
            <edition n="v1" type="current">
              <date type="whenSubmitted">2017-09-18 11:36:19</date>
              <date type="whenModified">2026-02-07 05:14:03</date>
              <date type="whenReleased">2017-09-18 11:37:37</date>
              <date type="whenProduced">2011-08-28</date>
              <date type="whenEndEmbargoed">2014-01-01</date>
              <ref type="file" target="https://inria.hal.science/hal-01589099v1/document">
                <date notBefore="2014-01-01"/>
              </ref>
              <ref type="file" subtype="author" n="1" target="https://inria.hal.science/hal-01589099v1/file/978-3-642-22878-0_13_Chapter.pdf" id="file-1589099-1640548">
                <date notBefore="2014-01-01"/>
              </ref>
              <ref type="externalLink" target="https://link.springer.com/content/pdf/10.1007%2F978-3-642-22878-0_13.pdf"/>
            </edition>
            <respStmt>
              <resp>contributor</resp>
              <name key="200187">
                <persName>
                  <forename>Hal</forename>
                  <surname>Ifip</surname>
                </persName>
                <email type="md5">2073ac78024b6e13f2714db96e9b1e63</email>
                <email type="domain">inria.fr</email>
              </name>
            </respStmt>
          </editionStmt>
          <publicationStmt>
            <distributor>CCSD</distributor>
            <idno type="halId">hal-01589099</idno>
            <idno type="halUri">https://inria.hal.science/hal-01589099</idno>
            <idno type="halBibtex">arduini:hal-01589099</idno>
            <idno type="halRefHtml">&lt;i&gt;10th Electronic Government (EGOV)&lt;/i&gt;, Aug 2011, Delft, Netherlands. pp.144-158, &lt;a target="_blank" href="https://dx.doi.org/10.1007/978-3-642-22878-0_13"&gt;&amp;#x27E8;10.1007/978-3-642-22878-0_13&amp;#x27E9;&lt;/a&gt;</idno>
            <idno type="halRef">10th Electronic Government (EGOV), Aug 2011, Delft, Netherlands. pp.144-158, &amp;#x27E8;10.1007/978-3-642-22878-0_13&amp;#x27E9;</idno>
            <availability status="restricted">
              <licence target="https://creativecommons.org/licenses/by/4.0/">CC BY 4.0 - Attribution<ref corresp="#file-1589099-1640548"/></licence>
            </availability>
          </publicationStmt>
          <seriesStmt>
            <idno type="stamp" n="SHS">Sciences de l'Homme et de la Société</idno>
            <idno type="stamp" n="IFIP-LNCS" corresp="IFIP">IFIP - Lecture Notes in Computer Science</idno>
            <idno type="stamp" n="IFIP">IFIP - International Federation for Information Processing</idno>
            <idno type="stamp" n="IFIP-TC" corresp="IFIP">IFIP Technical Committees </idno>
            <idno type="stamp" n="IFIP-TC8" corresp="IFIP-TC">IFIP-TC8: Information Systems</idno>
            <idno type="stamp" n="IFIP-EGOV">IFIP-EGOV</idno>
            <idno type="stamp" n="IFIP-WG8-5">IFIP-WG8-5: Information Systems in Public Administration</idno>
            <idno type="stamp" n="IFIP-LNCS-6846" corresp="IFIP-LNCS"> Electronic Government</idno>
          </seriesStmt>
          <notesStmt>
            <note type="commentary">Part 2: Acceptance and Diffusion</note>
            <note type="audience" n="2">International</note>
            <note type="invited" n="0">No</note>
            <note type="popular" n="0">No</note>
            <note type="peer" n="1">Yes</note>
            <note type="proceedings" n="1">Yes</note>
          </notesStmt>
          <sourceDesc>
            <biblStruct>
              <analytic>
                <title xml:lang="en">The eGovernment Services Delivery of the Italian Municipalities</title>
                <author role="aut">
                  <persName>
                    <forename type="first">Davide</forename>
                    <surname>Arduini</surname>
                  </persName>
                  <email type="md5">664d8dc040f908317cd45ec440bf6fa6</email>
                  <email type="domain">uniurb.it</email>
                  <idno type="idhal" notation="numeric">1016604</idno>
                  <idno type="halauthorid" notation="string">1224313-1016604</idno>
                  <affiliation ref="#struct-415100"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Antonello</forename>
                    <surname>Zanfei</surname>
                  </persName>
                  <email type="md5">444fbdcf2222e35b125ccc3a926650c1</email>
                  <email type="domain">uniurb.it</email>
                  <idno type="idhal" notation="numeric">1016605</idno>
                  <idno type="halauthorid" notation="string">887383-1016605</idno>
                  <affiliation ref="#struct-415100"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Mario</forename>
                    <surname>Denni</surname>
                  </persName>
                  <email type="md5">33bae115354a6c24981d70c1b9ad854a</email>
                  <email type="domain">agcm.it</email>
                  <idno type="idhal" notation="numeric">1016606</idno>
                  <idno type="halauthorid" notation="string">1224314-1016606</idno>
                  <affiliation ref="#struct-506804"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Gerolamo</forename>
                    <surname>Giungato</surname>
                  </persName>
                  <email type="md5">2944116048a3d7b2514884f7591f3d51</email>
                  <email type="domain">istat.it</email>
                  <idno type="idhal" notation="numeric">1016607</idno>
                  <idno type="halauthorid" notation="string">1224315-1016607</idno>
                  <affiliation ref="#struct-16135"/>
                </author>
              </analytic>
              <monogr>
                <title level="m">Lecture Notes in Computer Science</title>
                <meeting>
                  <title>10th Electronic Government (EGOV)</title>
                  <date type="start">2011-08-28</date>
                  <date type="end">2011-09-02</date>
                  <settlement>Delft</settlement>
                  <country key="NL">Netherlands</country>
                </meeting>
                <editor>Marijn Janssen</editor>
                <editor>Hans J. Scholl</editor>
                <editor>Maria A. Wimmer</editor>
                <editor>Yao-hua Tan</editor>
                <imprint>
                  <publisher>Springer</publisher>
                  <biblScope unit="serie">Electronic Government</biblScope>
                  <biblScope unit="volume">LNCS-6846</biblScope>
                  <biblScope unit="pp">144-158</biblScope>
                  <date type="datePub">2011</date>
                </imprint>
              </monogr>
              <idno type="doi">10.1007/978-3-642-22878-0_13</idno>
            </biblStruct>
          </sourceDesc>
          <profileDesc>
            <langUsage>
              <language ident="en">English</language>
            </langUsage>
            <textClass>
              <keywords scheme="author">
                <term xml:lang="en">Two-part model</term>
                <term xml:lang="en">Innovation in services</term>
                <term xml:lang="en">Electronic government</term>
                <term xml:lang="en">Technology adoption</term>
                <term xml:lang="en">Dynamic capabilities</term>
                <term xml:lang="en">Innovation system</term>
              </keywords>
              <classCode scheme="halDomain" n="info">Computer Science [cs]</classCode>
              <classCode scheme="halDomain" n="shs.info">Humanities and Social Sciences/Library and information sciences</classCode>
              <classCode scheme="halTypology" n="COMM">Conference papers</classCode>
              <classCode scheme="halOldTypology" n="COMM">Conference papers</classCode>
              <classCode scheme="halTreeTypology" n="COMM">Conference papers</classCode>
            </textClass>
            <abstract xml:lang="en">
              <p>This paper focuses on factors associated with the development of e-government services by local public administrations (PAs) in Italy. Using data from 1,176 municipalities in 2005, we show that the combination of internal competencies and context-specific factors is different when explaining decisions to start e-government activities vs. the intensity of such activities. Local PAs involved in e-government are larger, carry out more in-house ICT activities and are more likely to have intra-net infrastructures than PAs offering no digitized services. They are also located in regions having large shares of firms using or producing ICTs, where many other municipalities offer digitized services, and where population density is low. The range and quality of e-gov services increase with their stock of ICT competencies, their efforts to train workers, and their ability to organise interfaces with end-users. Moreover, the range and quality of services is correlated with the broadband infrastructure development of regions.</p>
            </abstract>
            <particDesc>
              <org type="consortium">TC 8</org>
              <org type="consortium">WG 8.5</org>
            </particDesc>
          </profileDesc>
        </biblFull>
      </listBibl>
    </body>
    <back>
      <listOrg type="structures">
        <org type="institution" xml:id="struct-415100" status="VALID">
          <idno type="ROR">https://ror.org/04q4kt073</idno>
          <orgName>Università degli Studi di Urbino 'Carlo Bo' = University of Urbino</orgName>
          <desc>
            <address>
              <addrLine>61029 Urbino PU – IT</addrLine>
              <country key="IT"/>
            </address>
            <ref type="url">https://www.uniurb.it</ref>
          </desc>
        </org>
        <org type="institution" xml:id="struct-506804" status="VALID">
          <orgName>Autorità Garante della Concorrenza e del Mercato</orgName>
          <orgName type="acronym">AGCM</orgName>
          <desc>
            <address>
              <country key="IT"/>
            </address>
            <ref type="url">http://www.agcm.it/en/</ref>
          </desc>
        </org>
        <org type="laboratory" xml:id="struct-16135" status="VALID">
          <orgName>Istituto Nazionale di Statistica</orgName>
          <orgName type="acronym">ISTAT</orgName>
          <desc>
            <address>
              <addrLine>Istat - Istituto nazionale di statistica Via Cesare Balbo 16 00184 - Roma</addrLine>
              <country key="IT"/>
            </address>
            <ref type="url">http://www.istat.it/</ref>
          </desc>
          <listRelation>
            <relation active="#struct-306384" type="direct"/>
          </listRelation>
        </org>
        <org type="institution" xml:id="struct-306384" status="INCOMING">
          <orgName>ISTAT</orgName>
          <desc>
            <address>
              <country key="FR"/>
            </address>
          </desc>
        </org>
      </listOrg>
    </back>
  </text>
</TEI>