<?xml version="1.0" encoding="utf-8"?>
<TEI xmlns="http://www.tei-c.org/ns/1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:hal="http://hal.archives-ouvertes.fr/" xmlns:gml="http://www.opengis.net/gml/3.3/" xmlns:gmlce="http://www.opengis.net/gml/3.3/ce" version="1.1" xsi:schemaLocation="http://www.tei-c.org/ns/1.0 http://api.archives-ouvertes.fr/documents/aofr-sword.xsd">
  <teiHeader>
    <fileDesc>
      <titleStmt>
        <title>HAL TEI export of hal-01520418</title>
      </titleStmt>
      <publicationStmt>
        <distributor>CCSD</distributor>
        <availability status="restricted">
          <licence target="https://creativecommons.org/publicdomain/zero/1.0/">CC0 1.0 - Universal</licence>
        </availability>
        <date when="2026-05-23T09:44:52+02:00"/>
      </publicationStmt>
      <sourceDesc>
        <p part="N">HAL API Platform</p>
      </sourceDesc>
    </fileDesc>
  </teiHeader>
  <text>
    <body>
      <listBibl>
        <biblFull>
          <titleStmt>
            <title xml:lang="en">The Service Dominant Strategy Canvas: Towards Networked Business Models</title>
            <author role="aut">
              <persName>
                <forename type="first">Egon</forename>
                <surname>Lüftenegger</surname>
              </persName>
              <email type="md5">9320d63f255d2aa54d91e638ee030941</email>
              <email type="domain">tue.nl</email>
              <idno type="idhal" notation="numeric">1000954</idno>
              <idno type="halauthorid" notation="string">1130106-1000954</idno>
              <affiliation ref="#struct-129015"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Paul</forename>
                <surname>Grefen</surname>
              </persName>
              <idno type="halauthorid">1107751-0</idno>
              <affiliation ref="#struct-129015"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Caren</forename>
                <surname>Weisleder</surname>
              </persName>
              <email type="md5">cdfb5ac6b22f984a01f52468a7b02c72</email>
              <email type="domain">delagelanden.com</email>
              <idno type="idhal" notation="numeric">1007860</idno>
              <idno type="halauthorid" notation="string">1168622-1007860</idno>
              <affiliation ref="#struct-494608"/>
            </author>
            <editor role="depositor">
              <persName>
                <forename>Hal</forename>
                <surname>Ifip</surname>
              </persName>
              <email type="md5">2073ac78024b6e13f2714db96e9b1e63</email>
              <email type="domain">inria.fr</email>
            </editor>
          </titleStmt>
          <editionStmt>
            <edition n="v1" type="current">
              <date type="whenSubmitted">2017-05-10 14:59:48</date>
              <date type="whenModified">2025-11-18 10:46:02</date>
              <date type="whenReleased">2017-05-10 15:11:19</date>
              <date type="whenProduced">2012-10-01</date>
              <date type="whenEndEmbargoed">2015-01-01</date>
              <ref type="file" target="https://inria.hal.science/hal-01520418v1/document">
                <date notBefore="2015-01-01"/>
              </ref>
              <ref type="file" subtype="author" n="1" target="https://inria.hal.science/hal-01520418v1/file/978-3-642-32775-9_21_Chapter.pdf" id="file-1520418-1581644">
                <date notBefore="2015-01-01"/>
              </ref>
              <ref type="externalLink" target="https://link.springer.com/content/pdf/10.1007%2F978-3-642-32775-9_21.pdf"/>
            </edition>
            <respStmt>
              <resp>contributor</resp>
              <name key="200187">
                <persName>
                  <forename>Hal</forename>
                  <surname>Ifip</surname>
                </persName>
                <email type="md5">2073ac78024b6e13f2714db96e9b1e63</email>
                <email type="domain">inria.fr</email>
              </name>
            </respStmt>
          </editionStmt>
          <publicationStmt>
            <distributor>CCSD</distributor>
            <idno type="halId">hal-01520418</idno>
            <idno type="halUri">https://inria.hal.science/hal-01520418</idno>
            <idno type="halBibtex">luftenegger:hal-01520418</idno>
            <idno type="halRefHtml">&lt;i&gt;13th Working Confeence on Virtual Enterpries (PROVE)&lt;/i&gt;, Oct 2012, Bournemouth, United Kingdom. pp.207-215, &lt;a target="_blank" href="https://dx.doi.org/10.1007/978-3-642-32775-9_21"&gt;&amp;#x27E8;10.1007/978-3-642-32775-9_21&amp;#x27E9;&lt;/a&gt;</idno>
            <idno type="halRef">13th Working Confeence on Virtual Enterpries (PROVE), Oct 2012, Bournemouth, United Kingdom. pp.207-215, &amp;#x27E8;10.1007/978-3-642-32775-9_21&amp;#x27E9;</idno>
            <availability status="restricted">
              <licence target="https://creativecommons.org/licenses/by/4.0/">CC BY 4.0 - Attribution<ref corresp="#file-1520418-1581644"/></licence>
            </availability>
          </publicationStmt>
          <seriesStmt>
            <idno type="stamp" n="IFIP">IFIP - International Federation for Information Processing</idno>
            <idno type="stamp" n="IFIP-AICT" corresp="IFIP">IFIP Advances in Information and Communication Technology</idno>
            <idno type="stamp" n="IFIP-TC" corresp="IFIP">IFIP Technical Committees </idno>
            <idno type="stamp" n="IFIP-TC5" corresp="IFIP-TC">IFIP TC5: Information Technology Applications</idno>
            <idno type="stamp" n="IFIP-WG" corresp="IFIP">Working Groups</idno>
            <idno type="stamp" n="IFIP-WG5-5" corresp="IFIP-WG">IFIP-WG5-5: Cooperation Infrastructure for Virtual Enterprises and Electronic Business (COVE)</idno>
            <idno type="stamp" n="IFIP-PROVE" corresp="IFIP">IFIP-PROVE</idno>
            <idno type="stamp" n="IFIP-AICT-380" corresp="IFIP-AICT">Collaborative Networks in the Internet of Services</idno>
          </seriesStmt>
          <notesStmt>
            <note type="commentary">Part 8: Collaborative Business Frameworks I</note>
            <note type="audience" n="2">International</note>
            <note type="invited" n="0">No</note>
            <note type="popular" n="0">No</note>
            <note type="peer" n="1">Yes</note>
            <note type="proceedings" n="1">Yes</note>
          </notesStmt>
          <sourceDesc>
            <biblStruct>
              <analytic>
                <title xml:lang="en">The Service Dominant Strategy Canvas: Towards Networked Business Models</title>
                <author role="aut">
                  <persName>
                    <forename type="first">Egon</forename>
                    <surname>Lüftenegger</surname>
                  </persName>
                  <email type="md5">9320d63f255d2aa54d91e638ee030941</email>
                  <email type="domain">tue.nl</email>
                  <idno type="idhal" notation="numeric">1000954</idno>
                  <idno type="halauthorid" notation="string">1130106-1000954</idno>
                  <affiliation ref="#struct-129015"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Paul</forename>
                    <surname>Grefen</surname>
                  </persName>
                  <idno type="halauthorid">1107751-0</idno>
                  <affiliation ref="#struct-129015"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Caren</forename>
                    <surname>Weisleder</surname>
                  </persName>
                  <email type="md5">cdfb5ac6b22f984a01f52468a7b02c72</email>
                  <email type="domain">delagelanden.com</email>
                  <idno type="idhal" notation="numeric">1007860</idno>
                  <idno type="halauthorid" notation="string">1168622-1007860</idno>
                  <affiliation ref="#struct-494608"/>
                </author>
              </analytic>
              <monogr>
                <title level="m">IFIP Advances in Information and Communication Technology</title>
                <meeting>
                  <title>13th Working Confeence on Virtual Enterpries (PROVE)</title>
                  <date type="start">2012-10-01</date>
                  <date type="end">2012-10-03</date>
                  <settlement>Bournemouth</settlement>
                  <country key="GB">United Kingdom</country>
                </meeting>
                <editor>Luis M. Camarinha-Matos</editor>
                <editor>Lai Xu</editor>
                <editor>Hamideh Afsarmanesh</editor>
                <imprint>
                  <publisher>Springer</publisher>
                  <biblScope unit="serie">Collaborative Networks in the Internet of Services</biblScope>
                  <biblScope unit="volume">AICT-380</biblScope>
                  <biblScope unit="pp">207-215</biblScope>
                  <date type="datePub">2012</date>
                </imprint>
              </monogr>
              <idno type="doi">10.1007/978-3-642-32775-9_21</idno>
            </biblStruct>
          </sourceDesc>
          <profileDesc>
            <langUsage>
              <language ident="en">English</language>
            </langUsage>
            <textClass>
              <keywords scheme="author">
                <term xml:lang="en">service science</term>
                <term xml:lang="en">strategy model</term>
                <term xml:lang="en">business canvas</term>
                <term xml:lang="en">service dominant logic</term>
                <term xml:lang="en">service dominant strategy</term>
              </keywords>
              <classCode scheme="halDomain" n="info">Computer Science [cs]</classCode>
              <classCode scheme="halTypology" n="COMM">Conference papers</classCode>
              <classCode scheme="halOldTypology" n="COMM">Conference papers</classCode>
              <classCode scheme="halTreeTypology" n="COMM">Conference papers</classCode>
            </textClass>
            <abstract xml:lang="en">
              <p>Service orientation, customer focus and collaboration between firms are profoundly changing the way of doing business. Marketing scholars are the first academics to conceptualize these changes under a new mindset, known as the Service Dominant Logic. However, management constructs are needed to apply this mindset to the business environment. Therefore, we have developed a new conceptual model of a Service Dominant Strategy with a visual representation in the form of a canvas. Our model is constructed by integrating current definitions of a Service Dominant strategy and by confronting them with traditional strategies. The model facilitates the design of Service Dominant strategies by answering the questions associated with fifteen elements. Experimental application of our approach in several industry domains shows the importance of both strategic level design and Service Dominant thinking.</p>
            </abstract>
          </profileDesc>
        </biblFull>
      </listBibl>
    </body>
    <back>
      <listOrg type="structures">
        <org type="laboratory" xml:id="struct-129015" status="VALID">
          <orgName>School of industrial Engineering [Eindhoven]</orgName>
          <desc>
            <address>
              <addrLine>Eindhoven University of Technology Den Dolech 2 5612AZ, Ei ndhoven The Netherlands</addrLine>
              <country key="NL"/>
            </address>
            <ref type="url">http://onderwijs.ieis.tue.nl/en/ie</ref>
          </desc>
          <listRelation>
            <relation active="#struct-4629" type="direct"/>
          </listRelation>
        </org>
        <org type="institution" xml:id="struct-494608" status="VALID">
          <orgName>De Lage Landen International B.V. [Eindhoven]</orgName>
          <date type="start">2017-05-09</date>
          <desc>
            <address>
              <country key="NL"/>
            </address>
          </desc>
        </org>
        <org type="institution" xml:id="struct-4629" status="VALID">
          <idno type="IdRef">03247508X</idno>
          <idno type="ISNI">0000 0004 0398 8763</idno>
          <idno type="ROR">https://ror.org/02c2kyt77</idno>
          <idno type="Wikidata">Q280824</idno>
          <orgName>Eindhoven University of Technology [Eindhoven]</orgName>
          <orgName type="acronym">TU/e</orgName>
          <desc>
            <address>
              <addrLine>Technische Universiteit Eindhoven - Den Dolech 2 5612 AZ Eindhoven</addrLine>
              <country key="NL"/>
            </address>
            <ref type="url">https://www.tue.nl/</ref>
          </desc>
        </org>
      </listOrg>
    </back>
  </text>
</TEI>